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Last updated: 7 September 2026

This policy explains personal data practices for ilelabs.com, Project Studio (Business Studio) and the mobile application provided by İle Yazılım ve Teknoloji Limited Şirketi (“ilelabs”, “Company”). Legal grounds and your rights are described separately in our Personal Data Protection Notice. Reading this policy does not constitute consent to marketing or international data transfers.

1. Information we process

  • Account and contact: Name, email and verification information, plus phone, company and role if provided.
  • Work content: Project descriptions, conversations, uploaded documents, generated reports and files, and saved work.
  • Service and transactions: Plan, subscription status, credit usage, transaction references and necessary billing information.
  • Technical information: IP address, session, device/browser information, language preference, error and security logs.
  • Requests: Information provided in quotation, support, content-reporting and account-deletion requests.

2. How information is used

We use information to create and verify accounts, produce and store requested work, provide access to outputs, manage usage entitlements, respond to enquiries, prevent abuse, fulfil legal obligations and handle disputes. Your language preference and, where necessary, a country inferred from your IP address help determine interface language and regional options.

3. AI services and overseas providers

When you request work, your request, relevant conversation context and necessary document content may be sent to external AI providers, such as OpenAI, Anthropic or Google Gemini, depending on the model enabled by the administrator. Research tasks may send relevant queries to external research services. The provider's service and data-processing terms also matter; we do not make a single retention or model-training promise covering every provider.

If country information is unavailable from the technical infrastructure, your IP address may be sent to ipwho.is for country detection. Overseas services may process content or technical information outside Türkiye. The legal requirements for transfers are explained in the Personal Data Protection Notice. Contact info@ilelabs.com for information about providers and transfer arrangements.

Do not submit unnecessary personal data, passwords, card details, health information or third-party information you are not authorised to share. AI outputs may contain errors; verify important information before relying on it.

4. Payments

When web card payments are enabled, the provider identified at checkout (iyzico) processes payments through its infrastructure. We do not store full card numbers or CVV codes. Necessary order, subscription, amount, payment-result and transaction-reference records may be processed. Google Play purchases are processed by Google; purchase verification and subscription status are used to assign service entitlements. Displaying a payment logo does not by itself mean card payments are enabled.

5. Sharing information

Information may be shared only as needed for the relevant operation with hosting, email, technical support, AI and payment providers; authorised accounting or legal professionals; and legally authorised bodies. Publishing your work as a portfolio example or advertisement is not an automatic part of the service.

6. Cookies and security

Cookies and similar technical records support sign-in, request security and language preferences. Non-essential cookie preferences are assessed separately; see our Cookie Policy. Account access, authorisation and security controls are applied, but no internet transmission or storage method guarantees absolute security.

7. Retention and deletion

Retention depends on the account and service relationship, type of work, file retention settings and legal requirements. Generated files may have a limited retention period; download important outputs. Once processing purposes and legal retention grounds end, records enter deletion, destruction or anonymisation processes. Legally required billing/transaction records and records necessary for disputes are retained only for the relevant reason.

Use the account-deletion option in the mobile app or submit a request through our account and data deletion page. Requests are assessed after verifying account ownership. Account deletion is not the same as cancelling a store-managed subscription; manage that subscription separately through the relevant store.

8. Contact and updates

Data controller: İle Yazılım ve Teknoloji Limited Şirketi
Email: info@ilelabs.com
Phone: +90 850 308 60 03

Contact us with privacy questions or data requests. This policy may change as services or legal requirements evolve; the current version is published here. Updating this policy alone does not obtain consent for a new activity that requires it.

Last updated: 7 September 2026

1. Controller and scope

İle Yazılım ve Teknoloji Limited Şirketi (“ilelabs”) is the data controller under Türkiye's Personal Data Protection Law No. 6698 (“KVKK”). This notice covers website visitors, people making enquiries or requesting quotations, and Project Studio web and mobile users. Contact: info@ilelabs.com · +90 850 308 60 03.

2. Data, purposes and legal grounds

  • Accounts and services: Name, email, verification details, any company/role/phone provided, project and conversation content, documents, outputs and usage/credit records are processed to establish accounts, create and store requested work and manage entitlements, as necessary to enter into or perform a contract (KVKK Article 5(2)(c)).
  • Quotations and support: Contact details and request content are processed to handle pre-contract requests or service support under Article 5(2)(c). General enquiries unrelated to a contract are handled under legitimate interests that do not harm fundamental rights, Article 5(2)(f).
  • Billing and compliance: Necessary identity/billing, order and payment records are processed to meet statutory recordkeeping and reporting requirements under Articles 5(2)(a) and 5(2)(ç).
  • Security and language: IP, session, device/browser, error records and language/country preference support session security, abuse prevention and an appropriate interface, under legitimate interests with respect for fundamental rights, Article 5(2)(f).
  • Protection of rights: Relevant request, transaction and communication records are processed when necessary to establish, exercise or protect a right under Article 5(2)(e).

Unnecessary information is not requested. Activities requiring separate consent, such as marketing or non-essential tracking, are addressed separately; this notice is not a consent form. The service does not require special-category data such as health information; do not include such information in work content.

3. Collection methods

Information is collected through web/mobile account and workspace screens, chat and uploads, quotation/contact forms, support emails, phone communications, deletion requests and automated session/security records. Collection is automated electronically or non-automated as part of a filing system. Store purchase verification and subscription information may be obtained from the relevant store services.

4. Recipients and transfer purposes

Necessary information may be shared with hosting, email and technical support providers to operate the service; relevant content with the enabled AI provider (OpenAI, Anthropic or Google Gemini) and research services to produce requested outputs. IP addresses may be processed by ipwho.is for country detection. When payments are enabled, necessary transaction information may be sent to iyzico; Google Play verification information may be exchanged with Google. Authorised accounting/legal professionals and legally authorised bodies may receive information limited to the relevant purpose.

Domestic transfers are subject to KVKK Article 8. Overseas providers may involve international transfers. Routine transfers require an applicable adequacy decision or an appropriate safeguard under Article 9; exceptional transfer grounds apply only where their statutory conditions are met. This notice is neither consent to an international transfer nor a transfer safeguard in itself. Request information on the provider and applicable transfer mechanism at info@ilelabs.com.

5. Retention

Records are kept as needed for the service and processing purpose, and for applicable periods where legally required or necessary to protect rights. Work-file retention settings also apply. When the purpose and legal ground end, deletion, destruction or anonymisation processes are carried out. Account deletion does not mean that legally required records must also be deleted immediately.

6. Rights under KVKK Article 11

You can learn whether your personal data is processed, request information, enquire about purposes and use consistent with those purposes, and identify recipients in Türkiye or abroad. You can request correction of incomplete or inaccurate data, deletion or destruction where legal conditions are met, and notification of those actions to recipients. You can object to an adverse result arising solely from automated analysis and seek compensation for damage caused by unlawful processing.

7. Requests

Send requests from an email address previously provided to us and registered in our system to info@ilelabs.com. Other statutory application methods remain available; contact us by email or at +90 850 308 60 03 for the current address for written applications. Include your name, request, reply contact information and legally required identity-verification details; avoid unnecessary documents or sensitive information.

Requests are resolved as soon as practicable and within 30 days. If processing incurs an additional cost, a fee may apply under the tariff set by the Personal Data Protection Board. You may also use our account deletion form.